All staff   employed by us must have CRB clearance and also two references must also be   provided   one of which must be from   their last   employer.   No one is able   to work with the children in our care until they have   provided   us   with a fully enhanced CRB disclosure.

We cover the entire field of childcare, our service to our customers   can   truly be described as "wraparound".

Staff have to be capable of working in any of the settings available to our customers these include Breakfast Clubs, Daycare, Pre-school and After School clubs, added to this list is Holiday Care which we offer approximately twelve weeks a year.   Our staff therefore have to be flexible and adaptable to enable us to meet both the needs of the children in our care and their parent's.

We seek to recruit staff with a minimum   level three qualification in childcare, those that fall short of this qualification   are presently engaged in training to enable them to reach the required standard.   We believe totally in the ethos of continuous improvement. We have a Training and Development manager who has responsibility to identify shortfalls in training and experience within our staff and to then encourage staff members to further enhance their knowledge of childcare by enabling   them to access in-house and external courses.   Short term, medium and long term planning of activities   for each child in our care is now an essential part of what we do, our staff are given support and coaching at all times to enable them to observe and identify a child's present stage of development across six area's of learning, once this is achieved a plan is put into place to effectively move the child forward.

Our employees have a diverse range of qualifications which include:

  • BTEC Diploma                                  (level 3)
  • Diploma in childcare                           (level 3)
  • NVQ                                                 (level 2)
  • NVQ                                                 (level 3)
  • NNEB                                               (level 3)
  • DCP     Registered Childminder          (level 2)  
  • ECP     Registered Childminder          (level 3)

To supplement the above qualifications our employees attend further refresher courses in areas such as:

  • Child Protection
  • child Behaviour
  • Food Hygiene
  • Diversity
  • Birth - 3
  • Birth - 5
  • Paediatric First Aid
  • Special Needs

We strongly believe that sport should also play a very important role in our settings, to this end we have employed several staff with sporting qualifications and our lead carer in this area has a sports degree.

Strong links have been developed with Stephenson College and the local schools, we welcome adults undertaking childcare courses at the college to train within our settings, we also offer work experience to school leavers.